Christie Gooden - Client Services Officer

If you've ever spoken with Christie, chances are you've heard her infectious laugh before the conversation is over.

As Client Relationship Manager, Christie works closely with Nina, Sarah and Robert to support clients throughout their financial planning journey, helping ensure advice is implemented smoothly and ongoing service arrangements continue to deliver value year after year.

Christie brings a wealth of experience from both the banking and business management sectors, giving her a broad understanding of the challenges individuals, families and business owners face throughout different stages of life. In fact, Christie and Sarah first met nearly 20 years ago while working together at Bendigo Bank, beginning a friendship that has stood the test of time and eventually led to them working together again at Scenic Rim Financial Planning.

With a natural ability to connect with people, Christie genuinely enjoys getting to know our clients and helping them feel comfortable, supported and valued. She understands that financial advice is about much more than paperwork and investments. It's about people, their stories, their goals and the things that matter most to them.

Christie works closely with clients during the implementation of advice and manages many of the ongoing advice agreements and service relationships across the practice. Whether she's helping coordinate reviews, answering questions, checking on progress or assisting clients with the next step in their journey, her focus is always on ensuring clients feel informed, supported and confident in the process.

Her background in business management means she's highly organised and solutions-focused, but it's her warmth and positivity that clients often remember most. Christie has a remarkable ability to brighten someone's day, put people at ease and make even the most complex processes feel approachable.

Within the team, Christie plays an important role in maintaining the strong relationships that Scenic Rim Financial Planning is known for. She helps ensure clients don't just receive exceptional advice but experience the personalised care and ongoing support that turns a financial planner into a trusted long-term partner.

At the end of the day, Christie loves helping people. Whether she's checking in with a long-standing client, helping someone navigate a question or celebrating a client's success, she brings energy, compassion and genuine enthusiasm to every interaction.

Because every client deserves to feel valued, supported and genuinely cared for.